Bajiok Privacy Policy —
Your Data, Handled with Care

1 Introduction

This Privacy Policy ("Policy") describes how bajiok ("the Platform", "we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "the Player") who access or use the bajiok website, mobile application, or any related services.

Bajiok is committed to handling your personal data responsibly and transparently. We understand that privacy is important to our players, and we want you to feel confident that your information is in safe hands when you use the bajiok platform.

By registering an account or using any bajiok service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with this Policy, please do not use the bajiok platform.

2 Data We Collect

Bajiok collects only the personal data that is necessary to provide a safe, functional, and compliant gaming experience. The categories of data we collect include:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation.

3 How We Collect Your Data

Bajiok collects your personal data through several channels, all of which are clearly associated with your use of the platform:

• Direct registration: When you create a bajiok account, you provide your name, contact details, and date of birth directly through the registration form.
• Account activity: As you use bajiok — depositing funds, playing games, requesting withdrawals — the platform records the relevant transaction and activity data associated with your account.
• Identity verification: When you submit documents for KYC verification, bajiok collects and stores copies of those documents securely.
• Automated technical collection: Bajiok's systems automatically collect technical data such as your IP address, device information, and browser type each time you access the platform.
• Cookies and tracking technologies: Bajiok uses cookies and similar technologies to collect usage data and improve your experience on the platform. See Section 6 for full details.
• Customer support interactions: When you contact bajiok support, the content of those communications may be recorded and stored for quality assurance and dispute resolution purposes.

4 How We Use Your Data

Bajiok uses your personal data for specific, legitimate purposes. We do not use your data in ways that go beyond what is described in this Policy. The primary purposes for which we use your data are:

• To create and manage your bajiok account and verify your identity.
• To process deposits, withdrawals, and other financial transactions on the platform.
• To comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To detect, investigate, and prevent fraudulent activity, cheating, or any other misuse of the platform.
• To provide customer support and respond to your enquiries.
• To send you account-related communications such as transaction confirmations, security alerts, and policy updates.
• To send promotional communications about bajiok offers and bonuses, where you have consented to receive them.
• To monitor and improve the performance, security, and user experience of the bajiok platform.
• To support responsible gaming by monitoring usage patterns and applying limits where appropriate.

5 Sharing Your Data

Bajiok does not sell your personal data. We do not share your information with third parties for their own marketing purposes. However, there are limited circumstances in which bajiok may share your data with trusted third parties:

• Payment processors: To process your deposits and withdrawals, bajiok shares the necessary financial data with our payment service providers. These providers are contractually bound to handle your data securely and only for the purpose of processing transactions.
• Identity verification providers: Bajiok uses third-party KYC services to verify your identity documents. These providers process your data solely for verification purposes and are subject to strict data protection agreements.
• Regulatory and legal authorities: Bajiok may be required by law to disclose your personal data to regulatory bodies, law enforcement agencies, or courts. We will only do so when legally obligated and will inform you where permitted by law.
• Fraud prevention services: Bajiok may share data with fraud detection and prevention services to protect the platform and its players from fraudulent activity.
• Technology and infrastructure providers: Bajiok works with technology partners who help operate the platform. These partners have access only to the data necessary to perform their specific functions and are bound by confidentiality agreements.

All third parties with whom bajiok shares data are required to maintain appropriate security standards and to use your data only for the purposes for which it was shared.

6 Cookies and Tracking Technologies

Bajiok uses cookies and similar tracking technologies to improve your experience on the platform, maintain your session, and gather usage analytics. A cookie is a small text file stored on your device when you visit a website.

• Essential cookies: These are required for the platform to function. They manage your login session, remember your preferences, and keep your account secure. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: These help bajiok understand how players use the platform — which pages are visited most, how long sessions last, and where users encounter issues. This data is used in aggregate and does not identify you personally.
• Preference cookies: These remember your settings and preferences so you do not have to re-enter them each time you visit.
• Marketing cookies: Where you have consented, these cookies help bajiok deliver relevant promotional content. You can withdraw consent for marketing cookies at any time.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bajiok platform. For a full list of cookies used by bajiok, contact our support team.

7 Data Retention

Bajiok retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need. The specific retention periods that apply are:

• Account data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
• Transaction records: Financial transaction data is retained for a minimum of five years to comply with financial reporting and regulatory requirements.
• Identity verification documents: Retained for the period required by applicable KYC regulations, typically five years from the date of verification.
• Support communications: Records of customer support interactions are retained for up to three years for quality assurance and dispute resolution purposes.
• Technical and usage data: Anonymised usage data may be retained indefinitely for platform analytics. Identifiable technical data is deleted after 12 months.

When data is no longer required, bajiok securely deletes or anonymises it in accordance with our internal data disposal procedures.

8 How We Protect Your Data

Bajiok takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• All data transmitted between your device and bajiok is encrypted using SSL/TLS protocols.
• Personal data stored on bajiok servers is encrypted at rest using AES-256 encryption.
• Access to personal data is restricted to authorised bajiok personnel who require it to perform their job functions.
• Bajiok conducts regular security audits and vulnerability assessments of its systems.
• All staff with access to personal data receive regular training on data protection and security best practices.
• Bajiok maintains an incident response plan to address any data breaches promptly and in accordance with applicable regulations.

9 Your Data Rights

As a bajiok player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting bajiok support at [email protected].

Bajiok will respond to all data rights requests within 30 days. In some cases, we may need to verify your identity before processing a request. Note that certain rights may be limited where bajiok has a legal obligation to retain your data.

10 Minors and Under-18 Protection

Bajiok does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults, and age verification is a mandatory part of the registration and KYC process.

If bajiok discovers that personal data has been collected from a person under 18, that account will be closed immediately, all data will be deleted, and any funds will be handled in accordance with applicable regulations.

If you believe a minor has registered on bajiok, please contact our support team at [email protected] immediately so we can investigate and take appropriate action.

11 Changes to This Privacy Policy

Bajiok may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, the updated Policy will be published on this page with a revised effective date.

For significant changes that materially affect how we use your data, bajiok will notify you via email or an in-platform notification before the changes take effect. Your continued use of bajiok after any changes constitutes acceptance of the updated Policy.

We encourage you to review this page periodically to stay informed about how bajiok protects your privacy.

12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bajiok handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly through the bajiok platform after login
• Response time: We aim to respond to all privacy-related enquiries within 24 hours

For formal data rights requests — such as access, rectification, or erasure — please email us with the subject line "Data Rights Request" and include your registered account email address so we can verify your identity and process your request efficiently.